· How do I return/exchange a gift or item I bought in the store?
· What is not returnable?
· What is your return policy?
· What about special orders?
· Do you have other shipping options?
· How do you determine shipping cost?
· Will I be charged for items on back order?
· Will I be notified if an item is out of stock?
· When will my order be shipped?
· Warranty & Service Information